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A Division Of Ludlum Measurements, Inc.
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(888) 707-1795 (US, CA)
(865) 392-4600
(865) 392-4600
  • Home
  • Products
    • Automatic Systems
    • Manual Systems
    • Multi-Detector Systems
    • Software
    • Accessories
    • Detectors
    • Instrument Comparison Chart
  • Company
    • About Us
    • Ludlum Family
    • Directions
    • Exhibition Schedule
    • Training
    • Employment Opportunities
    • Ethics Policies
  • Documents
    • Data Sheets
    • End User Statement Form
    • Technical Articles
    • Warranty
    • Radioactive Material License
    • Terms & Conditions
  • Contact
    • Headquarters
    • Sales Contact Form
    • Support Contact Form
    • Feedback Form
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  • Data Sheets
  • End User Statement Form
  • Technical Articles
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  • Terms & Conditions

Warranty

Protean Instrument warrants the products it manufactures to be free of defects due to workmanship, material, and design for a period of twelve months from the date of delivery. The calibration of a product is warranted to be within its specified accuracy limits at the time of shipment. In the event of instrument failure, notify Protean Instrument to determine if repair or replacement is required.

This warranty excludes replacement of photomultiplier tubes, detectors, carriers, and windows that are broken due to excessive physical abuse or used for purposes other than intended. Consumable items such as planchets are not included under warranty beyond insuring they are free from defects.

If the product does not perform as warranted, the purchaser's sole remedy shall be repair or replacement, at the option of Protean Instrument. In no event will Protean Instrument be liable for damages, lost revenue, lost wages, or any other incidental or consequential damages arising from the purchase, use, or inability to use product.

 

Protean Instrument
10744 Dutchtown Road
Knoxville, TN 37932
USA

(865) 392-4600
(865) 392-4600

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